A briefing is not an audit with the lights dimmed. It is a working morning for product, CRM, and anyone from finance who keeps asking why “engagement” moved.
Who sits in
Up to eight people who see the numbers or press send. If a vendor who operates the send panel wants to attend, that is your choice; we still speak to the counts, not to their contract.
What happens
You send us a week of alerts and the matching columns beforehand. We prepare a short pack that uses those rows as the only examples. On the day we distinguish delivered, displayed, opened, and dismissed; we look at one Malaysian festive or payday week if you have one; and we leave time for the argument you are already having internally.
What it is not
It is not software training. It is not a certificate. It does not include a written audit unless you book that separately.
Place and next step
At the Kuala Lumpur desk or on a call. RM 1,800. Write with a preferred week.